Privacy Policy
This Privacy Policy describes how Impolie Stores ("we", "us", "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
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- Changes to this Privacy Policy
- How we collect & use personal information
- What personal information we collect
- Cookies
- How we disclose personal information
- Third-party websites & links
- Children's privacy
- Security & retention
- Your rights
- International users
- Contact
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms, and protect or defend the Services, our rights, and the rights of our users or others.
Core purposes: order processing, customer support, service improvement, marketing (where permitted), and fraud prevention.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you.
Information We Collect Directly from You
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, security questions, and other information used for account security purposes.
- Shopping information including the items you view, put in your cart, save to your account, or purchase.
- Customer support information including the information you choose to include in communications with us.
Information We Collect About Your Usage
We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection, IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as companies who support our Site and Services (for example, Shopify) and our payment processors (who collect payment information to process your payment).
When you visit our Site, open or click emails we send you, or interact with our Services or advertisements, we (or third parties we work with) may automatically collect certain information using online tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies.
How We Use Your Personal Information
- Providing Products and Services: to process payments, fulfill orders, manage your account, arrange shipping, and facilitate returns and exchanges.
- Marketing and Advertising: to send marketing communications and display relevant ads, where permitted by law.
- Security and Fraud Prevention: to detect, investigate, and prevent fraudulent or malicious activity.
- Communicating and Service Improvement: to offer support and improve our Services and customer experience.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, you can review Shopify's cookie information.
Most browsers accept Cookies by default, but you can modify your browser settings to decline them. Blocking cookies may affect functionality and services.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties such as:
- Vendors or service providers who perform services on our behalf.
- Business and marketing partners (including platforms like Shopify) to support our Services.
- Affiliates or as part of business transactions (e.g., mergers, acquisitions, or asset transfers).
- Authorities or others where required by law or to protect rights and safety.
Third-Party Websites and Links
Our Site may provide links to third-party websites. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies.
Children's Privacy
The Services are not intended for children, and we do not knowingly collect personal information from individuals under 16 years of age.
Security and Retention of Your Information
We implement safeguards designed to protect your information. However, no security measure is perfect and we cannot guarantee "perfect security." How long we retain personal information depends on legal, contractual, and operational obligations.
Your Rights
Depending on where you live, you may have rights such as:
- Right to Access / Know
- Right to Delete
- Right to Correct
- Right of Portability
- Restriction of Processing
- Withdrawal of Consent
- Right to Appeal
You can also manage marketing communication preferences by using unsubscribe options where available. To exercise any rights, contact us using the details in the "Contact" section below.
International Users
Your data may be processed outside your country of residence, including by staff or service providers located in other countries.
Contact
For questions or concerns about this Privacy Policy, or to exercise your rights, contact us: